Purpose of our Network
The French-Speaking Relocation Network
The Bienvenue! French-speaking Relocation Network is made up of independent Relocation companies sharing the same values and ethics.
Their first decision was to set up a code of ethics that takes into account the specificities of the regulations in force in each country. It is communicated to clients, whether they are companies or individuals, to ensure total transparency.
This code of ethics is based on the respect for the client, and transparency of the processes. It prohibits all Members, who sign it when becoming part of the network, from accepting assignments for which they do not have the required skills, or have not been authorized to carry them out.
It stipulates, amongst other things, that they will:
Towards the relocation industry: "Always preserve dignity, honorability and the reputation of the profession. Compete with colleagues only in a fair manner. Never damage the reputation or work of others, either negligently or intentionally"
Towards the clients: “To act in all circumstances in the legitimate interest of the client, carry out professional assignments with integrity and loyalty. Inform the client of any conflict of interest that may arise in the performance of his or her task. Undertake to respect the confidential nature of the information communicated by the client, and to work within the framework of the RGPD regulations in force".
More broadly: "Not accept any financial compensation, directly or indirectly, that could compromise the independence of judgment".
The Members of the Network, who clearly display on the Welcome! website which relocation services they are able to fulfill, are small to medium-sized relocation companies operating on a human scale, for the benefit of the assignees and their employers.
The members of the Bienvenue! network all share the same sense of customer service with very high quality standards.